Refund policy

We have a 14-day return policy, which means you have 14 days from the date you receive your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unpacked or unused, with tags, and in its original packaging. You’ll also need the proof of purchase.

To start a return, you can contact us at sneefixofficial@gmail.com. Please note that returns will need to be sent to the following address:

Office 1, H Siddique Textiles, Samundari Road, Faisalabad 39000 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at sneefixofficial@gmail.com. 

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded on your provided payment method within 10 business days. Please remember it can take some time to process and post the refund, too. Also, the shipping charges of the product will be deducted from the original billing amount, 

If more than 15 business days have passed since we’ve approved your return, please contact us at sneefixofficial@gmail.com.